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SmartiChat – A live chat system that is trained with your company’s data, answers all relevant questions and forwards them to a real customer advisor if necessary. SmartiChat is your all-in-one AI-powered live chat solution.
SmartiChat uses the latest AI technology, GPT-4o, to enable natural and human-like conversations and provide reliable customer service. This advanced AI can understand complex requests and provide accurate answers.
SmartiChat offers customised solutions that are specifically tailored to the needs of your company. By training our AI with your specific data, SmartiChat can provide precise and relevant answers that match your customer enquiries.
SmartiChat maintains an overview and offers comprehensive support for your customers. Even if an answer is not sufficient, SmartiChat informs the support team to take over the chat and keep an eye on the entire history.
SmartiChat offers an integrated ticketing system that optimises your customer service processes. Any enquiry that cannot be resolved immediately can be converted into a ticket. This ensures efficient problem solving.
With SmartiChat, you not only improve the efficiency of your customer service team, but also the satisfaction of your customers. Our system is designed to adapt to the needs of your organisation and help you provide first-class customer service.
Our vision at SmartiChat is to fundamentally change the way organisations communicate with their customers. We strive to create a world where AI-powered assistants are the first point of contact for all customer enquiries and help companies worldwide to provide first-class and personalised customer service. Our goal is to set the standard in customer service through innovation.
At SmartiChat, our mission is to help companies take their customer service to the next level. By using advanced AI technologies, we offer solutions that optimise communication between companies and their customers. We do everything we can to increase efficiency and satisfaction in customer interactions while reducing the workload of your support teams.
SmartiChat enables you to offer your customers first-class customer service around the clock. With our intelligent chat system, you are always available to deal with your customers‘ concerns quickly and efficiently.
With SmartiChat, you are available to your customers 24 hours a day, 7 days a week. Whether it's an urgent enquiry or a simple question, your customers will always receive the support they need.
Our system utilises advanced AI technologies to provide automated answers to frequently asked questions. This reduces waiting times and ensures that your customers receive immediate help without having to wait for a human employee.
If an enquiry is more complex and requires human intervention, SmartiChat automatically informs your support team. The entire chat history is transmitted so that your employees can continue working seamlessly without losing any information.
SmartiChat makes it easy for you to take your customer service to a new level. Our process is straightforward and fast, so you can reap the benefits of an intelligent chat system in no time. With SmartiChat, you not only offer your customers fast and accurate responses, but also seamless communication tailored to the specific needs of your organisation. Find out how to implement SmartiChat in three simple steps:
Click on the 'Premium 7-Day trial' button to create an account. Then, you need to verify your email address.
Log in to your account to add more users and enter additional data to ensure the chat widget functions correctly.
Copy the required JS and HTML code snippets and insert them into the header or footer section of your website.
SmartiChat subscriptions are billed monthly or annually based on your cost preference.
Save 17% annually
*** All prices are subject to statutory value added tax ***
Since we started using SmartiChat, our customer service has improved considerably. The AI answers questions quickly and accurately, and our customers are happier than ever.
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